Booking Terms & Conditions (T&C)

1. Acceptance of T&C

When you confirm a reservation with Ozean Luxe Charters you accept these T&C on behalf of every guest in your party.

 

2. Services & Providers

 

Scope

We arrange private yachts, jets, chauffeured vehicles and concierge experiences across Cabo, Costa Palmas, La Paz and Loreto.

Partners

Certain segments are fulfilled by vetted third-party crews or operators who meet our safety and service standards.

 

3. Reservations & Payments

 

Deposits

A 50 % deposit secures your slot. Balances are due 14 days before departure.

Payment Processing

All card transactions are processed through Stripe’s PCI-DSS compliant platform.

 

4. Cancellations & Refunds

 

  • 48+ hours prior: full refund minus 3 % admin fee.

  • <48 hours: NON-REFUNDABLE, but one-time date change allowed (subject to availability).

 

5. Client Responsibilities

Provide accurate passenger data, observe crew instructions, and carry valid immigration documents.

 

6. Liability & Force Majeure

We are not liable for weather, governmental acts, or events beyond reasonable control. Where possible we will offer re-scheduling.

 

7. Governing Law

These Terms are governed by the laws of Baja California Sur, México. Any dispute shall be resolved in the competent courts of Los Cabos.

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