Booking Terms & Conditions (T&C)
1. Acceptance of T&C
When you confirm a reservation with Ozean Luxe Charters you accept these T&C on behalf of every guest in your party.
2. Services & Providers
Scope
We arrange private yachts, jets, chauffeured vehicles and concierge experiences across Cabo, Costa Palmas, La Paz and Loreto.
Partners
Certain segments are fulfilled by vetted third-party crews or operators who meet our safety and service standards.
3. Reservations & Payments
Deposits
A 50 % deposit secures your slot. Balances are due 14 days before departure.
Payment Processing
All card transactions are processed through Stripe’s PCI-DSS compliant platform.
4. Cancellations & Refunds
-
48+ hours prior: full refund minus 3 % admin fee.
- <48 hours: NON-REFUNDABLE, but one-time date change allowed (subject to availability).
5. Client Responsibilities
Provide accurate passenger data, observe crew instructions, and carry valid immigration documents.
6. Liability & Force Majeure
We are not liable for weather, governmental acts, or events beyond reasonable control. Where possible we will offer re-scheduling.
7. Governing Law
These Terms are governed by the laws of Baja California Sur, México. Any dispute shall be resolved in the competent courts of Los Cabos.